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Support Hub

Support Hub
Support Hub


WordPress

Here you will find articles to assist you to perform some of the common core tasks within the WordPress platform. If you currently maintain your own website content, or you plan to do so in once your website is live, then these Support Articles will give you some assistance in performing the most common tasks that you will likely need to perform to keep your website up-to-date.

If you are unable to find a Support Article that answers your questions or gives you the help you need, then please contact us directly. We use your enquiries anonymously to create new Support Articles that will help you in the future, and assist all our customers.

WordPress
WordPress

Settings

The various Settings screens are used to configure your WordPress site. Normally, once your WordPress site is set up there’s no reason to change any of these settings. These Settings options will only be touched upon very briefly. You can find out lots more information in regards to configuring your site within the WordPress Codex. General The General settings configure your basic site preferences such as the …Read more
WordPress

WP Tools

The Tools menu provides some handy administration tools. Most of the time though, they're used when setting up or configuring your WordPress site and so as such, they won’t be covered here in great detail. Available Tools The Available Tools menu option gives you access to the Categories and Tags Converter. The Categories and Tags Converter is a tool for converting Categories to Tags or vice versa. Before it can be …Read more
WordPress

WP Users

This screen lists all the existing users for your site. Users with roles other than Administrator will see fewer options when they are logged in. Depending on your Role, you can also add new users as well as manage their Roles. At the top of the screen there are links that allow you to filter the list of Users based …Read more
WordPress

Plugins

Plugins Plugins extend and expand the functionality of WordPress. Once a plugin is installed, you may activate it or deactivate it here. There are thousands of plugins available that provide a huge range of functionality. The easiest place to find them is within the official WordPress Plugin Directory. You can search and install new plugins by clicking on the Add New button at …Read more
WordPress

Menus

Updating the Menu If your theme supports custom menus, you can make modifications to them from the Menus option. Menus can contain links to Pages, Posts, Categories, Custom Links or other content types. Adding a New Menu Depending on the current Theme being used, your site may make use of more than one navigation menu. Sometimes you might have multiple menus in …Read more
WordPress

Appearance

The various Appearance menus allow you to change how your site looks and behaves. If your site has been setup for you by a third party then it’s more than likely that you won’t need to change any of the settings in here. Depending on the theme that your site is running, you may find that you don’t have all …Read more
WordPress

Comments

Comments are a feature of blogs which allow readers to respond to Posts. Typically, readers simply provide their own thoughts regarding the content of the post, but they may also provide links to other resources, generate discussion, or simply compliment the author for a well-written post. Comments allow you to interact more with your site visitors as well as generate …Read more
WordPress

Media Library

The Media Library is where you can find all the files that you’ve uploaded. There are two different types of views you can select from when viewing your media library. You can click the List View icon () to display your images in a list, or you can click the Grid View icon () to view your images in a Grid layout. The Grid …Read more
WordPress

Categories & Tags

Categories You can use categories to define sections of your site and group related posts. The default category is Uncategorized but this can be easily changed in your Settings. Pages cannot be associated with Categories. You can only associate Categories to Posts. There are two ways to add Categories. They can be added whilst adding or editing your Post or they can …Read more
WordPress

Adding Your Site Content

Adding content to your site is an easy process no matter whether you’re creating a Post or a Page. The procedure for both is almost identical. Apart from how they display on your site, which was described earlier, the other main difference is that Posts allow you to associate Categories and Tags whereas Pages don’t. What’s the difference between categories and …Read more