Support Hub
Support Hub
This is one of the most in-depth aspects of managing your website service through the Client Area.
To manage a Web Hosting package, select this option and you will be presented with a list of your domains that have Web Hosting packages attached to them, select Manage next to the Hosting package you’d like to manage.
You will be present with a list of options, grouped by type, the types are as follows:
| WordPress Tools (WordPress Hosting packages ONLY) | This section allows yout o manage certain aspects of WordPress without having to login to your WordPress site. You can reinstall WordPress, check the installation of WordPress to ensure that no core files have been altered with the Checksum Report, manage themes, plugins and users, setup a Staging version of your website and more… |
| CDN | Here you can manage Server-side caching (Edge Caching), Web Optimisations, Block nuisance Users and see basic Analytics data. |
| Files | Manage the files that make up your website with File Manager, Fix Permission issues with files, manage FTP Access, Backup/Restore your website and more… |
| If you use reCoded Solutions Email (Standard Email), then you can manage your mailboxes, adjust Spam/Junk settings, setup Forwarding, Autoresponders, setup Send-Only/Receive-Only email addresses, and more… | |
| Web Tools | Here you can manage and change your Database details and data (if available) and manage code languages available and their version (e.g. PHP) |
| Domain Names | This section gives you access to the Domain Names that are attached to your Hosting pacakge. Attaching a domain will redirect that domain to your Primary Domain (the main one you want to use for your website). You can also manage Subdomains (e.g. https://support.recodedsolutions.com), DNS records and Nameservers, plus much more… |
| Security | You can apply your FREE SSL Certificate(s) for every domain attached to the Hosting package, change Directory Indexing settings, SSH Access, check your website for Malware with our Malware Scanner, and more… |
| Logs & Stats | Check what your website has generated int he logs, and check technical statistics about visitors and badnwidth usage, plus more… |
If you have multiple Domains attached to your Hosting Package, you will be presented with a popup option to choose a Domain Name if you select an option that is Domain specific from this page.
